Pay annually. Get more for less.

No — we don't offer free trials. Our customers consistently tell us that "trial mode" products feel half-built, and we'd rather give you the real thing on day one. Instead, we offer a 14-day money-back guarantee: if Supplio isn't for you, email us within 14 days of your initial purchase and we'll refund you in full via Stripe. See our refund policy for full details.

Each plan is billed annually in GBP. While we're below the HMRC VAT-registration threshold we don't charge VAT, so the price you see is the price you pay. You get a generous allowance of users and supplier profiles included. Need more? Extra users and supplier seats are clearly priced (£15–£10 per user/month, £2–£1 per supplier/month, depending on plan). There are no surprise overages — your finance team will love that.

Refunds are processed directly through Stripe. We offer a contractual 14-day money-back guarantee from your initial purchase — if Supplio isn't for you, email us within that window for a full refund. Beyond 14 days, plan changes and cancellations take effect at the end of your billing cycle. We don't prorate partial-month usage — but we don't lock you into anything either. Full terms on our refund policy page.

Yes. Supplio is built in the UK for UK procurement, ESG and operations teams. Our pricing is in GBP with no hidden fees, support runs in UK business hours, and we follow UK GDPR and the Data Protection Act 2018. We offer a 14-day money-back guarantee processed back to your card via Stripe. Single-tenant deployment and specific data-residency arrangements are available on Enterprise — talk to UK Sales.

Yes. Suppliers get a free, branded portal where they can self-serve their data, upload documents, accept your terms and submit Scope 3 disclosures. You only pay for your own team and the supplier profiles you actively manage.

Yes — that's one of our biggest differentiators. You can capture lifecycle CO₂ on every catalogue line, model emissions where supplier data is missing, manage offset claims with serial-fingerprint deduplication, and export ESG-grade reports in CSV, PDF or via API. SECR & TCFD-ready out of the box.

You can be live in your workspace within minutes. Teams migrating from spreadsheets typically reach full operational rollout in 2–4 weeks. We provide a CSV bulk-import for suppliers, plus guided onboarding for products, documents and CO₂ data. On the Scale and Enterprise plans you get a dedicated UK account manager who runs the migration end-to-end.

Supplio uses encryption in transit (TLS 1.2+) and at rest, role-based access, an immutable audit log, and a HIBP-backed breached-password check on signup and reset. Single-tenant deployment, single sign-on and specific data-residency arrangements are available on the Enterprise plan — talk to UK Sales about your identity provider. We're happy to share our security pack with prospective customers.